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A form can feed a Mailing List when you want an audience to update automatically—for example, a newsletter signup, ministry interest form, or volunteer interest form.

  1. Create the destination Mailing List first.
  2. Open the relevant form in Journeys & Forms.
  3. Add or configure the post-submission action that updates a Mailing List.
  4. Select the destination list.
  5. Publish or save the form workflow.
  6. Test with a known submission before promoting the form broadly.

When the configured form is submitted, OKTO can add the person associated with the submission to the selected audience. The automation should avoid creating duplicate subscriptions when the person is already on the list.

For promotional or recurring communications, design the form so the person’s intent is clear and your workflow respects communication preferences and applicable requirements.