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General Service Check-In

General Service Check-In is intended for weekly services and other gatherings where you need fast attendance capture without a family-security flow.

Check-In dashboard with active check-in sessions

  1. Open Check-In and create a new check-in page.
  2. Choose General Service as the check-in type.
  3. Enter the service or gathering details, including the name, date, and time information used by the flow.
  4. Configure the available check-in methods for your team and attendees.
  5. Publish the experience and make the check-in entry point available where people arrive.

A general service can support a low-friction QR experience as well as staff-assisted lookup. Use the option that best fits your lobby and volunteer model; many churches provide both.

When a person is not already in the People database, staff can capture the minimum information needed to create or associate a record without abandoning check-in.

After the service, review new records in People and make sure any follow-up workflow your church uses is applied consistently.

Run a test with your welcome team before the first live service:

  • Confirm the check-in page opens on the intended device.
  • Test a known person lookup.
  • Test the new-person/walk-in path.
  • Verify any displayed QR code from a second device.
  • Confirm volunteers know how to recover if an attendee cannot find their record.