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Roles & Permissions is the access-control center for an OKTO organization. It determines which modules and actions a team member can use.

Roles and team management interface

The legacy system documented four common starting roles:

Role Typical use
Admin Platform owners and senior leaders who need broad administrative access
Manager Ministry or operations leaders who manage day-to-day work
Finance Team members who need approved financial access
Data Entry Staff or volunteers who maintain selected operational records

Treat these as starting points. Your organization should verify the actual permissions assigned to each role rather than assuming a role name guarantees a fixed module set.

Where supported, permissions can be controlled by module and action—for example viewing, editing, exporting, or deleting. Sensitive actions should be granted more narrowly than read access.

Create a custom role when a team member’s responsibilities do not fit a predefined role. Give the role a clear name that describes the job or ministry function, then enable only the permissions that role requires.

Role changes can affect navigation and available actions immediately. Before changing a person’s role, review any custom permissions or overrides that may also affect their effective access.